Return Policy
Return & Exchange Policy
We want you to love your CLAPBACK purchase. If you're not completely satisfied, we're here to help.
Returns
You have 30 days from the date of delivery to return your item for a full refund. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Exchanges
We offer exchanges for different sizes or colors within 30 days of delivery, subject to availability.
How to Initiate a Return
To start a return, please contact us at support@clapback.shop with your order number and reason for return. We'll send you return instructions and a prepaid shipping label if applicable.
Refunds
Once we receive your return, we'll inspect the item and process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Non-Returnable Items
Sale items and gift cards are non-returnable.
If you have any questions about our return policy, please contact us at support@clapback.shop.